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IDD Leader
For IDD Providers: Tired of the revolving door of staff? Join host Nate Beers as he and other industry leaders share loads of actionable advice on how you can retain and grow your DSP workforce. Just because there's a nationwide DSP workforce crisis doesn't mean that your organization has to churn through staff. Listen to innovative solutions to increase your staff retention and give your organization a competitive advantage so that at the end of the day you provide the best quality care for those you serve.
More effective supervisors. Stronger workforce. Lower turnover.
Episodes
39 episodes
Ep. 41 - Supervisor training that actually works w/ Dr. Dennis Reid
In Part 1 of this powerful interview, Dr. Dennis Reid—renowned author of The Supervisor’s Guidebook—shares how to train supervisors effectively, what to do if a supervisor is struggling, and how to start developing future leaders from your DSP ...
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37:37
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Ep. 40 - From "too many vacancies" to "fully staffed" - How to recruit more DSPs
The problem isn't the people. It's the process. Fix your recruiting process and your vacancies will drop.This episode offers 12 simple changes that make a huge difference in improving your hiring funnel. And if you want a bla...
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18:20
Ep. 39 - How to recruit more DSPs and reduce your job vacancies
If you're at all involved in the hiring process of Direct Support Professionals (or you oversee the people who do), then this episode is for you! Drop your agency's job vacancy rate and stop burning through overtime costs. Leverage ...
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15:07
Ep. 38 - 3 Secrets to Increase your Staff Retention
Tired of the revolving door of staff? Consider these three secrets to increase your staff retention--and the quality of services you provide.
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16:18
Ep. 37 - Hired an underperformer: fire them or change them?
Anyone involved in management knows the painful decision: "Can this underperforming team member be changed or do I need to let them go?"This episode breaks down the behavioral science of why this dynamic often drags on for too long at ID...
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13:19
Ep. 36 - Stop staff burnout before it starts
Too often, mission-driven organizations end up driving their people into burnout. We've all seen it--but how can you burnout-proof your workforce?In this episode, Nate breaks down the behavioral science of burnout and provides three easy...
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12:35
Ep. 35 - The 3-sentence script for any tough employee conversation
Sweaty palms and a knot in your stomach? Or a raised voice and regrets later? Whatever your 'style' of handling tough conversations with employees, you can benefit from a clear, 3-sentence script that will help guide you through these uncomfort...
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13:07
Ep. 34 - Work/life balance for leaders? From pipe dream to reality
Many human services leaders struggle with finding the right balance between work and the rest of life. It's a demanding, heart-and-soul line of work that lends itself to frequent crises which can happen at all hours. And yet, neglec...
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15:24
Ep. 33 - What Happens When You Invest in Your People? w/ Core Services
If you've ever wondered about the long-term impact of investing in your staff, Core Services has been innovative and unrelenting in their efforts... And they are getting a huge return on investment!Executive director Nick Filarelli expl...
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41:42
Ep. 32 - Improve team performance in 15 minutes a day
What if I told you that a zero-dollar, 15-minute strategy could transform your team? Would you believe me?If your frontline supervisors (or you) are constantly putting out fires, can't get your team to take initiative, or are th...
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19:03
Ep. 31 - Why most supervisors struggle (and how to change that)
When someone gets promoted to supervisor, it's usually because they had great performance, not necessarily because they had great people skills. Sure, if they have been providing direct support, they will be good at that aspect of peop...
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15:45
Ep. 30 - Please Don’t Go: How to Retain Employees (and Supervisors) on the Verge of Quitting
Sometimes, you know they're on the verge.But, is there a way to win them back??Good news--the answer is yes! In this episode, Nate will discuss who's worth trying to save, a simple step-by-step process to win them back, a...
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19:25
Ep. 29 - Fix the employee experience: 5 small changes with big results
When we’re experiencing BIG challenges from high staff turnover, we’re tempted to launch BIG initiatives to solve it. “Let’s add a huge retention bonus!” or “Let’s double-down on DSP Appreciation Week!” Often, these big efforts fall flat.
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15:53
Ep. 28 - Staff empowerment elevates retention w/ DSP Council from Welcome House
What does it look like when "employee empowerment" goes beyond corporate catchphrase and actually helps to shape the culture of an organization? In today’s episode, DSP Council members from Ohio-based Welcome House describe how thei...
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35:58
Ep. 27 - No Good Options? Tough Staffing Decisions for Leaders
Sometimes leaders are caught between a rock and a hard place. Would you rather promote an employee who isn't quite ready or roll the dice and try to hire from outside? Would you rather take your time onboarding new hires until they're fully rea...
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26:44
Ep. 26 - Turnaround staff turnover in 60 days
What if you only had 60 days to turnaround the high employee turnover at your organization... Could you do it? Where would you start?In this episode, Nate provides 3 strategies to see fast results with lowering your turnover, and no it d...
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12:27
Ep. 25 - Person-centered care for staff: the secret to a less stressful workforce
In the IDD field, we talk a lot about person-centered care for the people we serve—but what happens when we use that same philosophy for our staff?Does it work without making our workforce self-serving? Can it apply to every ...
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17:59
Ep. 24 - How one provider transformed their onboarding - Interview w/ leaders from VTC
Want your new hires to have a great onboarding experience? Yeah, that's one thing. But actually pulling it off? That another thing, entirely. In today's interview episode, Nate talks with Scott Burtsfield, Amy Schultz, and Jodi Frei...
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38:09
Ep. 23 - Turn around a struggling team with data. It sounds crazy, but...
High turnover (or low-performing) teams are usually struggling with data--either they aren't completing it properly or they're doing it but the results look bad. So how could data help fix things? Most data is outcome data. It's a <...
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17:13
Ep. 22 - Five Things Toxic Organizations Say to Staff (And How to Fix Them)
Is your organization toxic? And if so, what can you do about it?In this episode that speaks to both direct support professionals and the leaders of human services agencies, Nate describes how if broken systems go unchecked, or kno...
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25:12
Ep. 21 - Staff retention at a new organization w/ Julie Bisi
How do you overcome staff retention challenges if you're a leader at a new or smaller human services organization? In this episode, Julie Bisi, founder of Artemis Supports, shares her insights and experience--including several innov...
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34:01
Ep. 20 - Three Easy Employee Retention Strategies
Stop the feeling of overwhelm. Employee retention doesn't have to be soooooo hard. Yes, there are many factors involved, but fundamentally, it is all about making a positive employee experience for everyone in your organization.And in th...
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23:04
Ep. 19 - Give frontline supervisors more skills, not more trainings
It's no secret: successful frontline supervisors are essential for your organization's success. And to be successful, they not only need the ability to do the frontline care but they also need to be able to MANAGE PEOPLE. Unfortunat...
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17:59
Ep. 18 - Stop *doing* staff retention initiatives - Instead, build a culture
Stop *doing* DSP retention initiatives and instead build a culture. It's easy to slap another initiative on it rather than intentionally designing a workplace that staff love. But don't worry! In this episode Nate breaks down the Six Pillars of...
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26:12
Ep. 17 - Resources to help you fight staff turnover
You and your organization are not alone in the fight against DSP turnover. In today’s episode, Nate talks about a number of different organizations and outside resources that are working to stabilize and strengthen the workforce. Here are the l...
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22:44