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IDD Leader
For IDD Providers: Tired of the revolving door of staff? Join host Nate Beers as he and other industry leaders share loads of actionable advice on how you can retain and grow your DSP workforce. Just because there's a nationwide DSP workforce crisis doesn't mean that your organization has to churn through staff. Listen to innovative solutions to increase your staff retention and give your organization a competitive advantage so that at the end of the day you provide the best quality care for those you serve.
More effective supervisors. Stronger workforce. Lower turnover.
IDD Leader
Ep. 77 - You Hired 100 DSPs… Where Did They Go? (w/ DSP Magnet)
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You hired 100 DSPs… so why are you still short-staffed?
In this episode, Nate sits down with Scott De Fasselle and Craig De Fasselle from DSP Magnet to unpack one of the most frustrating realities in IDD services:
👉 You’re hiring… but you’re not actually getting ahead.
We dig into the hidden reasons behind the “revolving door” — and why the problem may not be what you think.
This conversation is packed with powerful reframes:
--It’s not just a recruiting problem
--It’s not just an HR problem
--And it’s definitely not just about pay
Instead, it’s about ownership, experience design, and how leaders think about the workforce challenge in the first place.
If you’ve ever looked at your hiring numbers and thought, “We did everything… so why are we still short?” — this episode is for you.
⏱️ TIMESTAMPS
00:00 Why new hires feel overwhelmed in the first 30 minutes
00:19 The shocking reality: hiring and turnover numbers cancel out
02:13 Why “we’re always hiring” is a leadership problem, not just HR
08:11 The big reframe: recruiting is actually a marketing problem
11:31 The labor market shift: candidates now have the power
13:27 “Have to do” vs. “Get to do” — fixing your job messaging
16:15 Why hiring more people isn’t solving your staffing problem
18:55 The real issue: retention, support, and early overwhelm
20:49 The onboarding mistake that drives good DSPs away
22:21 Slowing down onboarding to improve long-term retention
25:46 A simple onboarding fix that creates immediate momentum
28:25 Case study: from skeptic to retaining 18 out of 20 hires
32:06 Why leaders struggle to ask for help (and why it matters)
LEARN MORE
Connect with Scott & Craig and learn more about their work:
👉 https://www.dspmagnet.com/
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