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IDD Leader
For IDD Providers: Tired of the revolving door of staff? Join host Nate Beers as he and other industry leaders share loads of actionable advice on how you can retain and grow your DSP workforce. Just because there's a nationwide DSP workforce crisis doesn't mean that your organization has to churn through staff. Listen to innovative solutions to increase your staff retention and give your organization a competitive advantage so that at the end of the day you provide the best quality care for those you serve.
More effective supervisors. Stronger workforce. Lower turnover.
IDD Leader
Ep. 93 - How One Provider Cut Reports From 2 Weeks to 1 Hour w/ Daniel Caridi
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One organization used to spend three staff members and two full weeks writing their quarterly reports. Now it takes one person about an hour.
That's the kind of number Daniel Caridi, co-founder of Kibu, mentions almost casually — and it's just one of several moments in this conversation that reframe what's actually possible inside a disability services organization.
Daniel talks candidly about building trust as a VC-backed outsider in an industry that has every reason to be skeptical of tech companies, a mistake he's made more than once by growing faster than his product could support, and a leadership habit he's had to unlearn as his company scaled past thirty employees. He also lays out, in plain language, where AI is actually headed inside compliance work — and shares two statistics about the health outcomes of people with IDD that he believes deserve far more attention than they're getting.
If you've ever felt like you personally have to touch every decision for things to go right, or if your team is buried in reporting that doesn't need to exist, this one's worth the time.
🔗 Kibu — https://kibu.com/
📥 Free resource — 7 Warning Signs Your Supervisors Are Burning Out Their Staff: iddleader.com/burnout
Timestamps
00:00 – The line Daniel wants every executive in America to hear
02:27 – How do you earn trust as an outsider in this industry?
03:16 – Why staying profitable mattered more than raising another round
04:59 – The mistake Daniel admits Kibu made more than once
06:35 – The lesson in choosing to "grow better, not bigger"
09:08 – The three types of organizations that adopt Kibu
12:06 – The report that used to take two weeks, now takes one hour
13:51 – What it means to give your team real permission to speak up
21:43 – What Daniel's had to unlearn as a leader
22:28 – The moment he realized he'd become the bottleneck
24:20 – What's coming next for Kibu
26:19 – A plain-language walkthrough of agentic AI
30:55 – Two statistics about IDD health outcomes most people haven't heard
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Quick Question:
Do your frontline supervisors sometimes unintentionally contribute to staff turnover? It happens so easily because... Most supervisors were never trained to lead. Get The 7 Quiet Danger Signs Your Supervisors Are Burning Out Their Teams and learn how high-retention agencies spot — and fix — these issues fast. https://iddleader.com/burnout