IDD Leader

Ep. 49 - From 4 Employees to 100: How This IDD Agency Scaled Without Losing Their Heart

Nate Beers

In this episode,  you'll hear from Mindy Bowen, Co-Owner, and Kate Smith, Assistant Director of CARES of Western PA, to unpack their incredible growth journey—going from just 4 employees to nearly 100 in a decade.

We talk about:

-How they built “the CARES way” and a family-friendly culture
-Why investing in staff (and making it fun!) pays off
-How listening to feedback shapes their success
-The leadership pipeline that keeps their team strong

If you’re leading IDD services and wondering how to grow without losing what makes your organization special, this conversation is packed with insights. 

Learn more: 
https://cares4u.org/ 

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